NextRequest by CivicPlus
The all-in-one FOIA software that truly transforms how governments manage their records requests.
Overview
NextRequest is a web-based platform designed specifically for government agencies to manage public records requests. It provides a public portal for citizens to submit requests, and an internal workflow for staff to track, process, and fulfill those requests, including features for redaction, communication, and reporting.
✨ Key Features
- Online Public Request Portal
- Automated Request Routing
- Document Redaction (RapidReview)
- Communication and Clarification Tools
- Payment Processing for Fees
- Reporting and Dashboards
- Secure Document Delivery
🎯 Key Differentiators
- Purpose-built for public records requests
- User-friendly interface for both staff and public
- Advanced redaction capabilities
Unique Value: Simplifies and centralizes the entire public records request process, saving staff time and improving compliance and transparency.
🎯 Use Cases (4)
✅ Best For
- End-to-end management of public records requests for municipalities and state agencies
- Streamlining communication between requesters and government staff
💡 Check With Vendor
Verify these considerations match your specific requirements:
- General document management and storage
- Internal policy and procedure management
- Agenda and meeting management
🏆 Alternatives
Offers a more specialized and efficient workflow for FOIA/PRA requests compared to using general-purpose tools like email, spreadsheets, or broader ECM platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Public Records Management
Granicus
Provides a suite of cloud-based solutions for government including website design, communications, a...
CivicPlus
Offers a platform of solutions for local governments, including website design, recreation managemen...
OnBase by Hyland
An enterprise content management (ECM) platform used by government agencies for document management ...
Laserfiche
Provides intelligent content management and process automation, helping governments go paperless and...
ArkCase
An open-source case management platform often used for FOIA, legal, and investigative case managemen...
M-Files
An intelligent information management platform that organizes content based on what it is, not where...