ArkCase
Low-Code, User-Friendly Open-Source Case Management System
Overview
ArkCase is a modern, flexible case management platform that can be deployed on-premise, in the cloud, or in a hybrid environment. It offers a range of solutions for different case types, including a comprehensive FOIA module designed to help government agencies manage the entire request lifecycle, reduce backlogs, and ensure compliance. It also features ArkCase Illume, an AI-powered tool for smart redaction and automation.
✨ Key Features
- Open-source and low-code platform
- Dedicated FOIA/Public Records solution
- AI-powered smart redaction (ArkCase Illume)
- Workflow automation
- Public portal for request submission and tracking
- Correspondence and template management
- Reporting and dashboards (DOJ and Vaughn Index reports)
- FedRAMP authorized
🎯 Key Differentiators
- Open-source and low-code flexibility
- Modern, user-friendly interface
- AI-powered features for redaction and automation
Unique Value: Provides a flexible, modern, and cost-effective solution for managing FOIA and other case types, with the power of open-source and AI.
🎯 Use Cases (5)
✅ Best For
- Used by federal agencies such as the OPM, PRC, and EEOC.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- May require more technical expertise to configure and manage compared to purely SaaS solutions, due to its open-source nature.
🏆 Alternatives
Offers greater flexibility and customization through its open-source, low-code platform compared to closed, proprietary systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Open Source version available with community support.
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