Hyland
Content Services & Enterprise Content Management
Overview
Hyland is a major provider of content services and enterprise content management (ECM) solutions, with products like OnBase, Alfresco, and Nuxeo. Their Public Records Request Management solution helps government agencies simplify and automate the request submission and fulfillment process, from online submission to digital delivery.
✨ Key Features
- Web-based Request Submission
- Workflow Automation for Routing and Tracking
- Enterprise Search across Multiple Repositories
- Secure Document Sharing (ShareBase)
- Reporting and Dashboards
- Records Management and Retention
- Redaction
🎯 Key Differentiators
- Broad portfolio of content services products (OnBase, Alfresco, Nuxeo)
- Deep industry expertise
- Low-code application development capabilities
Unique Value: Provides a robust and scalable platform for managing the entire lifecycle of content and processes, enabling digital transformation for large organizations.
🎯 Use Cases (5)
✅ Best For
- Used by thousands of organizations across various industries, including a strong presence in government.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- May be too complex and costly for small organizations looking for a simple, standalone FOIA tool.
🏆 Alternatives
Offers a more comprehensive and integrated suite of content management capabilities compared to niche FOIA tools.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium Support tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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