GovQA

Simplify Public Records Request Management

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Overview

GovQA, a Granicus product, provides a comprehensive system for managing public records requests across all departments and request types. It is designed to help government organizations, public safety agencies, schools, and special districts save time and money while ensuring compliance with public records laws.

✨ Key Features

  • Smart Intake and Vetting
  • Automated Workflows
  • Records Gathering and Review
  • Redaction Tools
  • Payment Processing
  • Reporting and Dashboards
  • Email and Video Record Processing
  • Public Portal

🎯 Key Differentiators

  • Highly configurable workflows
  • Specialized legal suite for eDiscovery and subpoenas
  • Part of the broader Granicus civic engagement platform

Unique Value: Provides a highly configurable and secure platform to manage the entire lifecycle of public records requests, reducing risk and improving efficiency.

🎯 Use Cases (3)

Managing FOIA and public records requests for state and local governments Handling legal requests such as eDiscovery and subpoenas Coordinating inter-agency information requests

✅ Best For

  • Used by a large number of state and local government agencies for public records management.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • May be too feature-rich for very small municipalities with low request volumes.

🏆 Alternatives

NextRequest JustFOIA Accela

Offers more advanced configuration options and a dedicated legal suite compared to some more basic tools.

💻 Platforms

Web API

🔌 Integrations

Microsoft 365 SharePoint Box Laserfiche API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ CJIS ✓ NIST ✓ FISMA

💰 Pricing

Contact for pricing

Free tier: NA

Visit GovQA Website →