eCase
Case Management Software for the Public Sector
Overview
eCase is a leading case management solution for the UK public sector, used by central government departments, agencies, and other public bodies. It provides a comprehensive platform for managing various types of correspondence and requests, including Freedom of Information (FOI) requests, Parliamentary Questions (PQs), and Subject Access Requests (SARs).
✨ Key Features
- FOI, EIR, and SAR management
- Parliamentary Questions (PQ) and Ministerial Correspondence (MC) management
- Workflow automation and task management
- Reporting and dashboards
- Redaction tools
- Secure, cloud-based platform
🎯 Key Differentiators
- Deep specialization in the UK public sector and its specific correspondence types
- High level of security and compliance with UK government standards
- Proven track record with major government departments
Unique Value: Provides a secure, compliant, and efficient platform for UK public sector organizations to manage a wide range of case types, from FOI requests to ministerial correspondence.
🎯 Use Cases (4)
✅ Best For
- Widely used across the UK central government.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Specifically designed for the UK public sector, so not suitable for use in other countries.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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