Vapi

Build, test, and deploy voice AI agents in minutes.

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Overview

Vapi is a platform designed for developers to create and manage voice AI agents. It provides the infrastructure and tools to build conversational AI applications that can handle real-time phone calls. Vapi focuses on providing a seamless developer experience, with features like low-latency streaming, integrations with popular LLMs and TTS providers, and a robust API. The platform is suitable for a wide range of use cases, from simple voicebots to complex, interactive AI agents.

✨ Key Features

  • Voice AI Agent Platform
  • Low-latency Streaming
  • Integrations with LLMs (OpenAI, Anthropic, etc.)
  • Integrations with TTS providers (ElevenLabs, Deepgram, etc.)
  • Phone number provisioning
  • Real-time call monitoring and logs
  • API and SDKs

🎯 Key Differentiators

  • Developer-first approach
  • Low-latency and high-reliability
  • Flexibility to use different LLMs and TTS providers
  • Excellent documentation and support

Unique Value: Empowers developers to build and deploy high-performance voice AI agents quickly and easily, with the flexibility to use the best-in-class AI models.

🎯 Use Cases (5)

AI-powered customer service agents Outbound sales and lead qualification bots Appointment scheduling and reminders Interactive voice response (IVR) systems Voice-based surveys and data collection

✅ Best For

  • Automating inbound customer support inquiries for e-commerce businesses.
  • Building AI agents for outbound sales prospecting and appointment setting.
  • Creating interactive voice experiences for marketing campaigns.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Users looking for a no-code platform to build simple voice applications.

🏆 Alternatives

Retell AI Bland AI Twilio

Offers a more developer-friendly and flexible platform compared to more rigid, all-in-one solutions.

💻 Platforms

Web API

🔌 Integrations

OpenAI Anthropic Google Gemini ElevenLabs Deepgram Twilio Zapier API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Scale tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

✓ 14-day free trial

Free tier: Free plan with a limited number of minutes and features.

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