Userpilot
Drive Product Growth with User Insights, Engagement, and Feedback.
Overview
Userpilot is a product growth platform designed to help product, marketing, and customer success teams increase user adoption at every stage of the journey. It allows for the creation of personalized, flexible, and contextually relevant in-app experiences without writing any code. Key functionalities include interactive walkthroughs, user onboarding checklists, in-app surveys, and a self-service resource center, all aimed at helping users discover value and become long-term customers.
✨ Key Features
- Interactive Walkthroughs & Product Tours
- User Onboarding Checklists
- In-app Microsurveys & NPS
- Resource Center & In-app Help
- Feature Tagging & Product Usage Analytics
- User Segmentation
- Session Replays
- AI-powered features
🎯 Key Differentiators
- Strong focus on contextual, behavior-driven experiences.
- Comprehensive feature set including analytics, engagement, and feedback.
- Transparent pricing and strong value for money compared to competitors.
Unique Value: Provides a full suite of tools for product-led growth, combining user engagement, analytics, and feedback to help teams improve the entire user journey without code.
🎯 Use Cases (6)
✅ Best For
- Creating behavior-triggered product tours for new users.
- Building in-app resource centers to provide self-service support.
- Running NPS surveys to measure customer loyalty.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that require employee onboarding on third-party applications.
- Teams needing extremely deep, complex analytics found in dedicated platforms.
🏆 Alternatives
Offers a more comprehensive feature set than basic onboarding tools at a more accessible price point than large enterprise-focused platforms like Pendo or WalkMe.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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