Touchstream

Your OTT Operations Hub.

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Overview

Touchstream provides an end-to-end monitoring solution for OTT streaming workflows. Its VirtualNOC platform enables operations teams to visualize and monitor the entire video delivery chain, from ingest to playback, in a single control center. The platform is designed to help businesses to proactively identify and resolve issues, ensuring a high Quality of Service (QoS) for their viewers.

✨ Key Features

  • End-to-end workflow monitoring
  • Real-time alerts and notifications
  • CDN performance monitoring and verification
  • Ad insertion monitoring
  • Digital rights management (DRM) monitoring
  • Cloud-based and easy to deploy
  • Multi-user and multi-tenant support

🎯 Key Differentiators

  • Cloud-native and easy to deploy
  • Focus on operational monitoring and proactive issue resolution
  • End-to-end visibility of the entire streaming workflow
  • Independent verification of CDN performance

Unique Value: Provides a unified and proactive monitoring solution that helps operations teams to ensure the reliability and performance of their streaming services.

🎯 Use Cases (5)

Monitoring the health and performance of live streaming events Proactively identifying and resolving issues in the video delivery chain Verifying CDN performance and SLAs Ensuring the correct insertion of ads Monitoring the availability and performance of DRM services

✅ Best For

  • Monitoring major live sporting events for broadcasters and sports leagues
  • Providing 24/7 monitoring for large-scale OTT platforms
  • Helping media companies to ensure the reliability of their ad-supported streaming services

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies looking for detailed viewer-side Quality of Experience (QoE) analytics
  • Businesses with very simple streaming workflows

🏆 Alternatives

Telestream iQ Witbe Agama Technologies

Offers a more cloud-native and user-friendly approach to operational monitoring compared to some of the more traditional, hardware-based solutions.

💻 Platforms

Web API

🔌 Integrations

CDNs (Akamai, AWS CloudFront, etc.) Ad insertion platforms (Yospace, etc.) DRM providers (Widevine, FairPlay, etc.)

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

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