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The Customer Factor

Software for Service Businesses

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Overview

The Customer Factor is a business management software that provides tools for scheduling, invoicing, marketing, and customer communication. It is designed to help service businesses organize their operations and grow their customer base.

✨ Key Features

  • Scheduling and Dispatching
  • Invoicing and Payments
  • Customer Relationship Management (CRM)
  • Email and Text Message Marketing
  • Job Costing
  • QuickBooks Integration

🎯 Key Differentiators

  • Focus on marketing automation (email and direct mail)
  • Flat-rate pricing with all features included
  • Long-standing presence in the window cleaning software market

Unique Value: The Customer Factor provides a robust set of tools specifically for service businesses to manage customers and automate marketing at an affordable price.

🎯 Use Cases (3)

Managing customer information and communication. Automating marketing campaigns and follow-ups. Scheduling jobs and managing daily routes.

🏆 Alternatives

Jobber Housecall Pro ServiceMonster

While its interface may be less modern, it offers powerful marketing automation features not always found in competitor products at a similar price point.

💻 Platforms

Web

🔌 Integrations

QuickBooks Stripe Google Calendar

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support

💰 Pricing

$49.95/mo

✓ 30-day free trial

Visit The Customer Factor Website →