ServiceNow IT Financial Management
Manage technology investments with a business mindset.
Overview
ServiceNow IT Financial Management (ITFM) is part of the broader IT Business Management (ITBM) and Strategic Portfolio Management (SPM) suites. It provides tools for financial modeling, cost transparency, and budgeting, leveraging the native CMDB and service management capabilities of the Now Platform to link costs to applications and services.
✨ Key Features
- Financial Modeling
- Cost Transparency (Showback/Chargeback)
- Budgeting and Forecasting
- Demand Management
- Integration with CMDB
🎯 Key Differentiators
- Native integration with a leading ITSM and CMDB platform
- Unified platform for IT operations, business management, and finance
- Strong workflow and automation capabilities
Unique Value: Provides a single platform to manage both the operational and financial aspects of IT, linking costs directly to the services and assets that generate them.
🎯 Use Cases (4)
✅ Best For
- Allocating infrastructure costs to business units
- Budgeting for IT projects and services
- Analyzing the total cost of ownership for applications
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations not using the ServiceNow platform
- Small teams needing a standalone, quick-to-implement budgeting tool
🏆 Alternatives
Offers a more integrated experience for existing ServiceNow customers compared to standalone TBM tools that require complex integrations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by package tier)
🔒 Compliance & Security
💰 Pricing
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