Sendlane
The Unified Email, SMS & Reviews Platform.
Overview
Sendlane is a marketing automation platform designed for e-commerce businesses. It offers a suite of tools for email and SMS marketing, as well as customer reviews. A key feature of Sendlane is its abandoned cart recovery functionality, which allows businesses to create and automate multi-channel campaigns to re-engage customers who have abandoned their carts. The platform's deep data integration with e-commerce stores enables the creation of highly personalized and targeted recovery messages.
✨ Key Features
- Abandoned Cart Automation (Email & SMS)
- Marketing Automation Workflows
- Email & SMS Campaigns
- Customer Reviews
- Pop-ups & Forms
- Segmentation
🎯 Key Differentiators
- Unified platform for email, SMS, and reviews
- Focus on customer retention
- Excellent customer support
Unique Value: Sendlane provides a single platform for e-commerce businesses to manage their email, SMS, and reviews, enabling them to create a cohesive customer experience and effectively recover abandoned carts.
🎯 Use Cases (4)
✅ Best For
- Creating a multi-step abandoned cart flow that includes both email and SMS messages
- Using customer reviews in abandoned cart emails to build trust and social proof
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that are not in the e-commerce industry
- Companies looking for a simple, low-cost email marketing tool
🏆 Alternatives
Sendlane's inclusion of a native reviews feature sets it apart from many other marketing automation platforms, offering a more integrated solution for building social proof.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Growth tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 100 contacts
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