Qualtrics Social Impact
Powering exceptional experiences for every nonprofit, everywhere.
Overview
Qualtrics Social Impact provides a sophisticated platform for nonprofits to listen to their communities, understand the impact of their programs, and take action to improve outcomes. It goes beyond simple surveys to offer a comprehensive suite of tools for experience management, allowing organizations to collect and analyze data from beneficiaries, employees, donors, and volunteers.
✨ Key Features
- Advanced Survey Design and Logic
- Multichannel Data Collection (Web, Email, SMS, Offline)
- Predictive Analytics and Statistical Analysis (iQ)
- Role-based Dashboards and Reporting
- Program and Impact Measurement
- Beneficiary Experience Management
🎯 Key Differentiators
- Enterprise-grade research and analytics capabilities (statistical analysis, predictive modeling)
- Holistic Experience Management (XM) platform, connecting beneficiary, employee, and donor experiences
- High level of security, compliance, and scalability for large organizations
Unique Value: Allows nonprofits to move beyond simple feedback collection to deeply understand the experiences of their stakeholders, identify key drivers of outcomes, and take intelligent action to maximize their social impact.
🎯 Use Cases (5)
✅ Best For
- Conducting complex research and analysis for program evaluation
- Understanding the end-to-end experience of beneficiaries
- Automating actions based on feedback to improve services
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small nonprofits needing a simple, free survey tool
- Organizations that require a grant management or case management system
🏆 Alternatives
Provides significantly more advanced analytical and research capabilities than standard survey tools, making it suitable for rigorous impact evaluations and academic-level research.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: 1 active survey, 100 responses, 10 outgoing emails.
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