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MSP360 RMM

Simple. Reliable. Secure.

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Overview

MSP360 RMM is a remote monitoring and management solution designed for Managed Service Providers. It provides core RMM functionalities such as system monitoring, patch management, scripting, and remote access. A key aspect of the platform is its tight integration with MSP360's flagship product, MSP360 Managed Backup, allowing for a unified approach to data protection and device management. The platform emphasizes ease of use and straightforward pricing.

✨ Key Features

  • Endpoint Monitoring
  • Automated Patch Management
  • Remote Access (Connect, Splashtop)
  • Scripting (PowerShell, Bash)
  • Alerting and Reporting
  • Software Deployment
  • Integrated Backup Management

🎯 Key Differentiators

  • Seamless integration with MSP360 Managed Backup
  • Simple, easy-to-use interface
  • Straightforward and competitive pricing
  • Strong focus on the backup and data protection ecosystem

Unique Value: Provides a unified platform for MSPs to manage both endpoint health and data protection, simplifying workflows and ensuring client data is secure and systems are running smoothly.

🎯 Use Cases (4)

Managed IT Services Integrated Backup and Device Management Remote Support for SMBs Proactive Endpoint Maintenance

✅ Best For

  • MSPs managing both the backup and health of client endpoints from one console
  • Deploying critical Windows updates across multiple clients
  • Providing remote support to end-users

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations requiring a deeply integrated, all-in-one PSA and RMM solution

🏆 Alternatives

Atera Syncro NinjaOne

Offers a more cohesive experience for backup and RMM than competitors that rely on third-party integrations, making it an ideal choice for MSPs already invested in or prioritizing the MSP360 ecosystem.

💻 Platforms

Web API

🔌 Integrations

MSP360 Managed Backup ConnectWise Manage Autotask PSA Splashtop Deep Instinct Wasabi Backblaze B2

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Pro tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
Free Tier Available

✓ 15-day free trial

Free tier: Free for up to 25 endpoints.

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