mHelpDesk

The #1 Field Service Management Software.

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Overview

mHelpDesk is a comprehensive field service management software designed to help businesses manage their technicians, jobs, and customers. While not a retail POS, it is highly relevant for the service and restoration side of the antique business. It provides tools for scheduling, dispatching, invoicing, and managing customer information, making it ideal for antique shops that offer repair and restoration services.

✨ Key Features

  • Scheduling and Dispatching
  • Work Order Management
  • Invoicing and Billing
  • Customer Management (CRM)
  • Mobile App for Technicians
  • Reporting
  • QuickBooks Integration

🎯 Key Differentiators

  • Excellent offline functionality in the mobile app
  • Comprehensive, all-in-one feature set
  • Strong customer support and onboarding

Unique Value: mHelpDesk provides a reliable, all-in-one platform with superior offline capabilities, ensuring that field teams can operate efficiently regardless of connectivity.

🎯 Use Cases (5)

Antique Restoration and Repair HVAC Plumbing Electricians Appliance Repair

✅ Best For

  • Service-based businesses with mobile technicians

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Purely retail businesses without a service component

🏆 Alternatives

Jobber Housecall Pro Service Fusion

Its robust offline mode is a key differentiator, making it a better choice for teams working in areas with poor or no internet access.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

QuickBooks

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$169.00/mo

✓ 14-day free trial

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