Inbox Health
The modern platform for patient billing and payments.
Overview
Inbox Health is designed specifically for medical billing companies and practices to modernize their patient A/R process. The platform automates patient communication through text and email, provides a simple interface for patients to ask questions and make payments, and offers tools for billing staff to efficiently manage patient accounts. It aims to reduce the time billers spend on manual follow-up and improve the overall patient experience.
✨ Key Features
- Automated Patient Outreach (Text & Email)
- Patient Chat for Billing Support
- Online Payments and Payment Plans
- Digital Statements
- Group and Family Billing
- Dashboard for Billing Teams
🎯 Key Differentiators
- Strong emphasis on patient support, including live chat
- Focus on serving third-party medical billing companies
- Patient-first design philosophy to reduce confusion and friction
Unique Value: Inbox Health tackles the root cause of non-payment—patient confusion—by providing clear, communicative billing and readily available support, turning the billing process into a positive experience.
🎯 Use Cases (4)
✅ Best For
- Automating patient follow-up for medical billing companies
- Providing a modern, chat-based support channel for patient billing inquiries
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large hospital systems with complex billing requirements
🏆 Alternatives
While many platforms automate reminders, Inbox Health places a unique emphasis on proactive, human-centric support channels like live chat to resolve patient issues before they become collection problems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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