HealthCrowd
The Communications Platform for Healthcare.
Overview
HealthCrowd is a leading healthcare communications platform that helps payers and providers engage with their members. While not exclusively an SDoH platform, it has strong capabilities for identifying members with social needs and conducting targeted outreach campaigns to connect them with resources. They use data and analytics to personalize communications and drive action.
✨ Key Features
- Multi-channel communications (SMS, IVR, email)
- SDoH risk stratification and targeting
- Personalized outreach campaigns
- Member engagement analytics
- Compliance with healthcare communication regulations
🎯 Key Differentiators
- Deep healthcare industry expertise and compliance
- Sophisticated analytics for member targeting and personalization
- Focus on driving specific health actions, including SDoH
Unique Value: Enables healthcare organizations to proactively and effectively communicate with members about their social needs at scale.
🎯 Use Cases (3)
✅ Best For
- Used by Medicaid and Medicare Advantage plans to improve member engagement and meet quality metrics.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing a platform for managing inbound referrals from the community.
🏆 Alternatives
Goes beyond generic communication tools by offering healthcare-specific compliance, analytics, and workflows to drive meaningful engagement.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All paid tiers tier)
🔒 Compliance & Security
💰 Pricing
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