GuestTalk
Transforming the way hotels engage with their guests & staff.
Overview
GuestTalk is a communication platform for the hospitality industry, offering a suite of products to enhance guest experiences and streamline operations. It allows businesses to communicate with guests through messaging, SMS, and email from a universal inbox. The platform is designed to help improve guest satisfaction, increase efficiency, and drive revenue growth.
✨ Key Features
- Universal Inbox (SMS, WhatsApp, Email, Social Media)
- Automated Messaging
- Upsell Services
- Smart Surveys
- Staff Task Management
- Web App
🎯 Key Differentiators
- Simple, user-friendly platform focused on core communication needs.
- Seamless integration with key partners like Cloudbeds.
- Offers AI-driven summary reviews and recommendations.
Unique Value: A simple, intuitive platform that connects hoteliers with their guests, saving time, increasing revenue, and improving the overall guest experience through effective communication.
🎯 Use Cases (4)
✅ Best For
- Engaging directly with guests for Cloudbeds hoteliers.
- Improving communication for independent hotels and hostels.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprise hotels requiring extensive PMS integrations not currently supported.
🏆 Alternatives
GuestTalk provides a more focused and easy-to-use solution compared to larger, more complex platforms, making it ideal for smaller properties that need to get up and running quickly.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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