FieldConnect
Electrician Service Management Software.
Overview
FieldConnect provides field service management solutions for electricians, focusing on minimizing downtime and improving first-time fix rates. Their mobile application allows technicians to manage jobs, quote services, take payments, and order parts in the field, even when offline. The software is designed to be easy to learn and implement, helping to digitize and streamline service operations.
✨ Key Features
- Mobile App with Offline Functionality
- Real-time Job Updates
- Quoting and Payment Processing in the Field
- Service History Access
- Customizable Workflows
- ERP Integration
🎯 Key Differentiators
- Deep integration with specific ERP systems like Viewpoint and Microsoft Dynamics.
- Focus on improving operational metrics like first-time fix rates.
- Strong capabilities for both commercial and residential services.
Unique Value: FieldConnect bridges the gap between the field and the office by providing technicians with real-time access to ERP data, enabling them to work more efficiently and solve customer problems faster.
🎯 Use Cases (3)
✅ Best For
- Updating job information and accounts in real-time from the field
- Operating effectively in areas without a reliable wireless signal
- Documenting custom processes and tying them to job schedules
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses not using one of their supported ERP systems
- Contractors looking for a standalone, all-in-one FSM solution
🏆 Alternatives
Unlike standalone FSM systems, FieldConnect is designed to be an extension of a company's core ERP, making it a better fit for businesses that have already invested heavily in those platforms.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
💰 Pricing
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