Farrow

Peace of mind. Delivered.

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Overview

Farrow is one of Canada's largest privately owned customs brokers that also has a significant U.S. presence. While primarily a service provider, Farrow leverages and provides its clients with proprietary technology solutions to manage customs and trade compliance. These tools include a client portal for visibility, reporting, and document management, as well as software for self-filers (Farrow U.S. eManifest) to streamline their interactions with customs authorities.

✨ Key Features

  • Customs Brokerage Services (Canada & U.S.)
  • Trade Consulting
  • Client Web Portal for Visibility
  • eManifest Software for Carriers
  • Document Management and Reporting

🎯 Key Differentiators

  • Combination of deep brokerage expertise and client-facing technology
  • Strong focus on U.S.-Canada trade corridor
  • Reputation for high-touch customer service

Unique Value: Combines over a century of customs brokerage experience with modern technology to provide a reliable and transparent compliance service.

🎯 Use Cases (4)

Outsourcing customs brokerage to a full-service provider Managing cross-border shipments between the U.S. and Canada Using a web portal to track clearance status and access documents Carriers filing their own eManifests

✅ Best For

  • Providing comprehensive customs clearance services for importers in North America.
  • Offering user-friendly software for trucking companies to meet ACE/ACI eManifest requirements.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies looking to purchase a standalone, off-the-shelf customs software platform
  • Businesses with no trade in North America

🏆 Alternatives

Livingston International Expeditors C.H. Robinson Other Customs Brokers

Offers a more service-oriented relationship compared to pure software vendors, providing expert guidance alongside technological tools.

💻 Platforms

Web

🔌 Integrations

EDI Client ERP systems (via integration projects)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All Clients tier)

🔒 Compliance & Security

✓ C-TPAT Certified ✓ PIP Certified

💰 Pricing

Contact for pricing
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