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Duck Creek Claims

Process claims faster and more efficiently.

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Overview

Duck Creek Claims is a SaaS solution that enables insurers to improve claims handling efficiency, reduce loss costs, and enhance customer satisfaction. It supports all P&C lines of business and provides tools for everything from first notice of loss and adjudication to payments and reporting, with a focus on low-code configuration and open architecture.

✨ Key Features

  • End-to-end claims lifecycle management
  • Low-code configuration tools
  • Open architecture with extensive APIs
  • Straight-through processing capabilities
  • Digital engagement for all parties
  • Integrated data and analytics
  • Cloud-native (SaaS)

🎯 Key Differentiators

  • Cloud-native, SaaS-first approach
  • Low-code configuration for faster updates
  • Open architecture and extensive partner ecosystem

Unique Value: Enables P&C insurers to modernize their claims operations with a flexible, scalable, and evergreen SaaS platform.

🎯 Use Cases (4)

Personal and Commercial P&C claims Workers' Compensation Specialty lines Digital claims transformation

✅ Best For

  • Core claims platform for P&C insurers of all sizes, from startups to large enterprises.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-insurance businesses.
  • Primarily focused on Life and Annuity products.

🏆 Alternatives

Guidewire ClaimCenter Origami Risk Sapiens

Offers a more agile and future-proof solution compared to traditional on-premise systems, with a focus on ease of configuration and integration.

💻 Platforms

Web (SaaS)

🔌 Integrations

Duck Creek Content Exchange (Marketplace) Third-party systems via API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1 ✓ SOC 2 ✓ ISO 27001

💰 Pricing

Contact for pricing
Visit Duck Creek Claims Website →