Crisis Text Line
Free, 24/7, confidential crisis support by text.
Overview
Crisis Text Line is a global non-profit organization that provides free and confidential crisis intervention via SMS message. Users can text a designated number to be connected with a trained volunteer Crisis Counselor who can help them move from a 'hot moment to a cool calm.' The service is available 24/7 in the United States, Canada, the UK, and Ireland.
✨ Key Features
- Free, 24/7 crisis support
- Confidential communication with trained volunteer counselors
- Accessible via SMS, web chat, and WhatsApp
- Available in multiple countries
- Focus on immediate crisis de-escalation and safety planning
🎯 Key Differentiators
- Exclusively text-based
- Focus on in-the-moment crisis support
- Powered by a large network of trained volunteers
Unique Value: Provides immediate, free, and confidential support to anyone in crisis, accessible through a simple text message.
🎯 Use Cases (3)
✅ Best For
- Crisis intervention
- Suicide prevention
- Emotional support
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Long-term therapy or counseling
- Treatment for chronic mental health conditions
- Medication management
🏆 Alternatives
Unlike therapy platforms, it is not for long-term care but serves the critical, immediate need for crisis intervention, making it a vital part of the mental health ecosystem.
💻 Platforms
🛟 Support Options
- ✓ Email Support
💰 Pricing
Free tier: The entire service is free of charge.
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