ConsejoSano

Guiding multicultural communities to better health.

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Overview

ConsejoSano is a patient engagement company that specializes in connecting with multicultural and underserved populations. They provide culturally and linguistically tailored outreach and navigation services to help health plan members access care and address social determinants of health. Their platform combines technology with human-based navigation from individuals who share the same background and language as the members they serve, building trust and improving engagement.

✨ Key Features

  • Multilingual Care Navigation
  • Culturally-Tailored Health Education
  • Member Engagement and Outreach (SMS, Phone)
  • Appointment Scheduling and Reminders
  • SDoH Screening and Resource Connection

🎯 Key Differentiators

  • Deep expertise in multicultural engagement
  • Support for over 25 languages
  • Combination of technology and human navigators

Unique Value: Effectively engages hard-to-reach populations by providing culturally and linguistically appropriate support, building trust and driving action.

🎯 Use Cases (4)

Improving engagement with Medicaid and Medicare members Closing gaps in care for diverse populations Connecting members to in-network providers and community resources Providing culturally competent health education

✅ Best For

  • Managed Care Organization (MCO) member outreach for HEDIS gap closure
  • Increasing utilization of preventative care services among specific ethnic groups
  • Navigating members through complex healthcare decisions

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Clinical EHR
  • Practice management software for a provider's office

🏆 Alternatives

HealthCrowd Other member engagement companies

Offers a specialized, high-touch service for multicultural populations that generic engagement platforms cannot match.

💻 Platforms

Web API

🔌 Integrations

Health Plan Member Data Systems API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing

Free tier: N/A

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