ClientTrack by Eccovia
A comprehensive case management platform to improve outcomes and reduce costs.
Overview
ClientTrack by Eccovia is a case management platform designed for health and human services organizations. It focuses on improving the client experience from intake to exit, achieving better outcomes, and reducing costs. The platform is noted for its flexibility, balancing off-the-shelf ease of use with powerful configurability. It supports care coordination by breaking down data silos and providing a single source of truth for providers.
✨ Key Features
- Care Coordination
- Logic-Driven Workflows
- Goals and Service Planning
- Intake and Assessment
- Compliance Management (HUD, etc.)
- Ad Hoc Reporting
- Referral Management
- Client Portal
🎯 Key Differentiators
- Strong expertise in federal compliance, especially for HMIS/HUD.
- Advanced care coordination features for whole-person care.
- Powerful, logic-driven workflows that automate complex processes.
Unique Value: Provides a powerful, compliance-focused platform that excels at coordinating care across a network of health and social service providers to enable true whole-person care.
🎯 Use Cases (6)
✅ Best For
- Managing data and reporting for HUD-funded homeless services.
- Coordinating care across multiple health and social service providers.
- Streamlining intake and eligibility determination with automated workflows.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small, single-program nonprofits that do not require complex care coordination or compliance reporting.
🏆 Alternatives
Offers deeper, more specialized compliance and care coordination features than generic CRMs, and is highly configurable for complex, multi-provider environments.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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