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Bloomfire

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Overview

Bloomfire is a knowledge management and sharing platform that uses AI to index and surface information from various content formats, including video and audio. It aims to connect teams with the knowledge they need to work efficiently, make better decisions, and avoid duplicate work.

✨ Key Features

  • AI-powered search that indexes content within documents, videos, and audio
  • Automatic content tagging and summarization
  • Q&A engine to connect users with subject matter experts
  • Content engagement analytics
  • Integrations with popular business tools

🎯 Key Differentiators

  • Powerful AI search that includes video content
  • Strong focus on insights and analytics
  • Q&A engine to capture tacit knowledge

Unique Value: Unlocks the collective intelligence of your organization by making all knowledge, including video, easily searchable and accessible.

🎯 Use Cases (4)

Enterprise Knowledge Management Customer Support Knowledge Base Sales Enablement Market Research & Insights

✅ Best For

  • Centralizing market research and customer insights for large organizations
  • Powering customer support teams with a searchable knowledge base
  • On-demand knowledge for sales teams

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Simple team wikis for startups
  • Lightweight note-taking and collaboration

🏆 Alternatives

Guru Confluence Highspot

Offers more advanced search capabilities, especially for video, compared to many other knowledge base tools.

💻 Platforms

Web iOS Android API

🔌 Integrations

Slack Microsoft Teams Salesforce Zendesk Google Drive

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

Visit Bloomfire Website →