Backbase

The AI-powered Banking Platform

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Overview

Backbase is a Dutch financial technology company that provides an engagement banking platform. This platform helps financial institutions to accelerate their digital transformation. It unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. Backbase offers solutions for retail banking, business banking, and wealth management.

✨ Key Features

  • Omnichannel Digital Banking
  • Customer 360
  • Digital Onboarding
  • Digital Lending
  • AI-powered Personalization

🎯 Key Differentiators

  • Focus on customer engagement
  • Unified platform for all lines of business
  • Strong focus on user experience (UX)

Unique Value: Backbase's Engagement Banking Platform enables financial institutions to create seamless, personalized customer journeys across all touchpoints.

🎯 Use Cases (4)

Retail Banking Business Banking Wealth Management Credit Unions

✅ Best For

  • Goldman Sachs uses Backbase for its transaction banking platform.
  • RBC, a Canadian bank, has partnered with Backbase to enhance its digital banking capabilities.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small fintech startups with limited budgets may find the platform too comprehensive and costly.

🏆 Alternatives

Temenos nCino Alkami

Compared to core banking providers, Backbase focuses on the customer-facing experience, allowing for more flexibility and faster innovation.

💻 Platforms

Web iOS Android API

🔌 Integrations

Mambu Microsoft Finxact Jumio MX

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: NA

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