Aptos Order Management
Unify Your Omnichannel Operations.
Overview
Aptos Order Management is a core component of the Aptos unified commerce platform. It provides a centralized commerce hub that gives retailers a single view of inventory, orders, and customers across all channels. The system is designed to manage the entire order lifecycle, from enterprise inventory visibility and order orchestration to customer service and store fulfillment, enabling seamless and profitable omnichannel operations.
✨ Key Features
- Enterprise Inventory Visibility
- Centralized Order Hub
- Flexible Fulfillment (Ship-from-Store, BOPIS, etc.)
- Singular View of the Customer
- Integrated Customer Service Capabilities
- Scalable, Cloud-based Architecture
🎯 Key Differentiators
- Provides a 'singular commerce platform' approach, tightly integrating OMS, POS, and CRM
- Strong focus and deep expertise in the retail sector, especially apparel and specialty
- Microservices-based architecture for flexibility
Unique Value: Delivers a truly unified commerce experience by breaking down the silos between online and offline channels, providing a single source of truth for orders, inventory, and customers to drive profitability and loyalty.
🎯 Use Cases (4)
✅ Best For
- Fashion and apparel retailers managing complex inventory
- Specialty retailers implementing endless aisle and ship-from-store
- Brands seeking a unified view of customer interactions online and in-store
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small, online-only businesses
- Companies that do not have a physical store presence
🏆 Alternatives
Offers a more tightly integrated suite of retail-specific applications (POS, CRM, OMS) compared to general-purpose ERPs or standalone DOMs, providing a more cohesive solution for retailers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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