ALICE Platform
The All-in-One Platform for Hotel Operations & Guest Services
Overview
ALICE is a hotel operations platform that connects all departments to improve staff efficiency and enhance the guest experience. Their solutions cover front of house, back of house, and guest communication, including tools for service delivery, maintenance, and guest messaging. The platform aims to streamline operations and provide a seamless experience for both staff and guests.
✨ Key Features
- Guest Messaging
- Service Delivery
- Preventive Maintenance
- Housekeeping Management
- Lost & Found
- Reporting & Analytics
🎯 Key Differentiators
- All-in-one platform for all hotel departments
- Strong focus on staff collaboration
Unique Value: A single platform to connect and manage all hotel departments, improving efficiency and guest satisfaction.
🎯 Use Cases (4)
✅ Best For
- Reducing guest complaints
- Improving staff productivity
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small bed and breakfasts with limited staff
🏆 Alternatives
Offers a more holistic approach to hotel operations compared to point solutions that only focus on one department.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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