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Aisera

The Generative AI Platform for the Enterprise.

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Overview

Aisera is an AIOps vendor that provides an enterprise-grade AI agent platform for IT operations. It focuses on proactive incident detection, automated root-cause analysis, and orchestrating remediation. Aisera's AI agents can autonomously handle recurring issues and execute remediation workflows, aiming to resolve incidents without human intervention.

✨ Key Features

  • Agentic AI for autonomous remediation
  • Proactive incident detection and prevention
  • Automated root-cause analysis
  • Conversational AI for IT service management
  • Workflow orchestration

🎯 Key Differentiators

  • Focus on 'Agentic AI' for autonomous operations
  • Strong conversational AI capabilities for service management
  • Proactive and predictive approach to incident management

Unique Value: Reduces operational costs and improves efficiency by using AI agents to autonomously resolve a wide range of IT and business issues, freeing up human teams for more strategic work.

🎯 Use Cases (4)

Automated incident remediation IT service desk automation Proactive IT operations Cloud operations automation

✅ Best For

  • Autonomously remediating recurring IT issues
  • Automating user requests and incident creation through conversational AI

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a deep infrastructure and application monitoring tool

🏆 Alternatives

ServiceNow Moveworks BigPanda Moogsoft

Offers a more advanced, agent-based approach to automation compared to traditional AIOps tools that focus primarily on analytics and alerting.

💻 Platforms

Web API

🔌 Integrations

Integrates with ITSM, monitoring, and cloud platforms like ServiceNow, Jira, AWS, and Azure

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: N/A

Visit Aisera Website →