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Agama Technologies

Empowering Video Operators with Awareness and Insights.

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Overview

Agama Technologies offers a comprehensive solution for monitoring and analyzing the performance of video services. The Agama platform provides end-to-end visibility of the video delivery chain, from the headend to the viewer's device, enabling operators to proactively identify and resolve issues, optimize service quality, and improve customer satisfaction. The platform is designed to be scalable and can be used to monitor millions of devices in real-time.

✨ Key Features

  • End-to-end service assurance
  • Real-time monitoring and analytics
  • Quality of Experience (QoE) and Quality of Service (QoS) monitoring
  • Headend and network monitoring
  • Client device monitoring
  • Root cause analysis and troubleshooting
  • Business intelligence and reporting

🎯 Key Differentiators

  • End-to-end visibility, from headend to client device
  • Scalability to monitor millions of devices
  • Focus on service assurance and proactive issue resolution
  • Data-driven approach to improving operational efficiency and customer satisfaction

Unique Value: Provides a holistic view of video service performance, enabling operators to move from reactive troubleshooting to proactive service assurance.

🎯 Use Cases (5)

Monitoring the quality and availability of broadcast and OTT video services Proactively identifying and resolving service-impacting issues Optimizing network and delivery performance Improving the customer experience and reducing churn Gaining insights into service usage and performance

✅ Best For

  • Providing service assurance for major cable and IPTV operators
  • Helping OTT providers to monitor and optimize their streaming services
  • Enabling broadcasters to ensure the quality of their live event streams

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small-scale streaming operations with basic monitoring needs
  • Companies looking for a purely client-side analytics solution

🏆 Alternatives

Telestream iQ Witbe Interra Systems

Offers a more comprehensive and scalable solution for end-to-end service assurance compared to some of the more specialized monitoring tools.

💻 Platforms

On-premises Cloud Hybrid

✅ Offline Mode Available

🔌 Integrations

Various headend equipment, network devices, and client devices

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

Free tier: NA

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