Guest Feedback Tools
Compare 33 guest feedback tools tools to find the right one for your needs
🔧 Tools
Compare and find the best guest feedback tools for your needs
GuestTouch
A guest messaging and reputation management platform that helps hotels connect with guests and manage their online reviews.
Akia
An AI-powered guest messaging platform that helps hotels streamline communication and enhance the guest experience.
GuestRevu
Guest feedback and online reputation management solution for the hospitality industry.
Birdeye
An all-in-one platform that helps businesses manage their online reputation, connect with customers, and grow their business.
Loopon
A guest communication and feedback platform for the hospitality industry.
Zonka Feedback
A multi-channel guest feedback and survey platform for hotels to measure and improve guest satisfaction.
Duve
A guest experience platform that helps hotels and vacation rentals manage the entire guest journey.
Canary Technologies
A guest experience platform that offers contactless check-in, guest messaging, and upselling solutions.
HelloShift
An all-in-one platform for hotel operations, including guest messaging, staff collaboration, and housekeeping management.
Customer Alliance
A guest experience and online reputation management solution for the hospitality industry.
AskNicely
A customer feedback platform that helps businesses improve customer experience and empower their frontline teams.
InMoment
An experience improvement (XI) platform combining data, technology, and expertise.
Guestmeter
A tool for collecting on-stay and post-stay feedback to prevent negative reviews.
Whistle
A guest messaging platform that helps hotels communicate with guests in real-time.
Revinate
A guest data platform that combines guest feedback, marketing, and CRM for the hospitality industry.
HappyOrNot
Provides physical smiley-faced terminals and digital solutions for instant guest feedback.
Podium
An interaction management platform that helps local businesses connect with customers and manage their online reputation.
Mews
A cloud-native property management system (PMS) designed to simplify and automate hotel operations.
Reputation
A platform for managing online reputation, reviews, and customer experience.
TrustYou
A guest feedback platform that helps hotels collect, analyze, and market guest feedback.
Medallia
Capture and analyze guest feedback across every touchpoint to improve the guest experience.
Yext
A platform for managing business listings, reviews, and creating search experiences.
GetFeedback
A customer feedback platform by SurveyMonkey, designed for Salesforce integration.
Benbria (Loop)
An omnichannel messaging and feedback platform for real-time issue resolution.
Clarabridge
A conversational analytics platform for understanding customer feedback.
Cloudbeds
An all-in-one hospitality management platform that includes a PMS, channel manager, booking engine, and guest engagement tools.
ReviewPro
A guest experience platform that helps hotels manage their online reputation and improve guest satisfaction.
Forsta
A comprehensive experience and research technology platform.
SurveyMonkey
A popular online survey tool that can be used for guest feedback.
Qualtrics CustomerXM
An advanced platform for collecting, analyzing, and acting on customer feedback.
Qualtrics
A leading experience management platform that helps businesses manage the four core experiences: customer, employee, product, and brand.
Alida
A platform that combines customer, employee, product, and brand experience management.
Benbria
A customer experience platform that helps businesses in various industries, including hospitality, to engage with customers in real-time.