Guest Experience

Compare 120 guest experience tools to find the right one for your needs

📂 Subcategories

🔧 Tools

Compare and find the best guest experience for your needs

Easyway

The Contactless Guest Journey Platform

A guest journey platform that provides a contactless and personalized experience for hotel guests.

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Akia

AI-powered guest messaging for hotels and businesses.

A text-messaging platform designed for hotels to enhance guest experiences, improve operational efficiency, and drive revenue.

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Touch Stay

Create beautiful digital guest welcome books.

A tool for creating digital guidebooks for vacation rentals, which also includes scheduled guest messaging capabilities.

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Akia

The All-In-One Guest-Experience Platform

A guest messaging and engagement platform for hotels.

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Greetly

The Utterly Customizable Visitor Management System.

A highly customizable visitor management system offering contactless check-in and various integrations.

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Akia

AI-powered guest messaging for hotels.

A guest messaging platform that uses AI to automate communication and offers contactless check-in.

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Akia

AI-powered guest messaging.

An AI-powered guest messaging platform that helps hotels streamline communication and enhance the guest experience.

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GuestTouch

All-in-one Guest Messaging and Reviews Platform for Modern Hoteliers.

A guest messaging and reputation management platform that helps hotels connect with guests and manage their online reviews.

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UpsellGuru

The Easiest Way to Upsell Your Hotel Rooms

A hotel upselling software that allows guests to bid on room upgrades before their arrival.

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Akia

AI-Powered Guest Messaging

An AI-powered guest messaging platform that automates communication and enhances the guest experience.

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Canary Technologies

The #1-rated Guest Experience Platform.

Offers a suite of products including Guest Messaging, Contactless Check-In, Digital Upsells, and Digital Tipping.

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Duve

The World's Best Hospitality Guest Experience Platform.

An end-to-end guest experience platform that helps hoteliers digitize their property, upsell services, and personalize communication.

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HiJiffy

The #1 Guest Communications Hub for Hotels

AI-powered chat and voice solutions to automate guest communications and increase direct bookings.

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Duve

The All-in-One Guest Experience Platform

A platform to build and manage a digital and personalized guest experience.

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GuestRevu

Direct Guest Feedback & Online Reputation Management

A platform to collect guest feedback and manage online reputation for hotels.

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Kipsu

The Leader in Real-Time Engagement

A real-time messaging platform for businesses to engage with their customers.

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Flexkeeping

The All-in-One Hotel Operations & Staff Collaboration App

A platform to manage hotel operations and staff collaboration.

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Hotelkit

The Employee Experience Platform for Hotels

A platform to improve internal communication and processes in hotels.

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Canary Technologies

The #1 Guest Experience Platform for Hotels.

Offers a comprehensive suite of tools for hotels, including contactless check-in, guest messaging, and upselling.

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The Receptionist for iPad

The Original iPad Visitor Management System.

A customizable visitor management system that handles visitor check-in, notifications, and badge printing.

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Duve

The All-in-One Guest Experience Platform.

A guest management platform for hospitality, focusing on communication, upsells, and a branded guest app.

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Whova

The All-in-One Event Management Software.

An event management platform that includes registration, an event app, and check-in capabilities.

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Kisi

Cloud-Based Access Control.

A cloud-based access control system that allows users to unlock doors with their smartphones.

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GuestRevu

Listen, learn and earn from your guests.

Guest feedback and online reputation management solution for the hospitality industry.

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Zonka Feedback

The Enterprise-Ready Experience & Feedback Platform.

A multi-channel guest feedback and survey platform for hotels to measure and improve guest satisfaction.

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Birdeye

The all-in-one Experience Marketing platform.

An all-in-one platform that helps businesses manage their online reputation, connect with customers, and grow their business.

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Loopon

The complete guest communication platform.

A guest communication and feedback platform for the hospitality industry.

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Canary Technologies

The #1 Guest Experience Platform.

A guest experience platform that offers contactless check-in, guest messaging, and upselling solutions.

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Duve

The All-in-One Guest Experience Platform.

A guest experience platform that helps hotels and vacation rentals manage the entire guest journey.

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HelloShift

All-in-one Hotel Operations.

An all-in-one platform for hotel operations, including guest messaging, staff collaboration, and housekeeping management.

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Canary Technologies

The #1 Guest Experience Platform for Hotels

Modernizing the hotel tech stack with a comprehensive, mobile-first guest experience platform.

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Duve

The All-in-One Guest Experience Platform

A holistic guest management platform that helps hoteliers create personalized guest journeys.

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HelloShift

Modern Messaging for Hotels

A guest messaging and staff collaboration platform designed to improve hotel operations and the guest experience.

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Bookboost

The Guest Communications Platform

A guest communications platform that helps hotels increase direct bookings and enhance the guest experience.

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Asksuite

The Omnichannel Service Platform for Hotels

An AI-powered communication platform that helps hotels increase direct bookings and streamline service.

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Hotelkit

The Hotel Operations Platform

A hotel operations platform that improves internal communication, streamlines processes, and enhances the guest experience.

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Whistle for Cloudbeds

The #1 Rated Guest Messaging Platform

A guest messaging platform that enables hotels to communicate with guests in real-time and enhance their experience.

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HiJiffy

The AI-Powered Hotel Chatbot

An AI-powered chatbot for hotels that automates guest communication and drives direct bookings.

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LoungeUp

The All-in-One Guest Relationship Platform

A guest relationship management platform that helps hotels create a personalized and seamless guest journey.

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Flexkeeping

The Hotel Housekeeping and Staff Collaboration Software

A hotel operations software that connects all departments and automates tasks for greater efficiency and guest satisfaction.

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HelloShift

Modern Messaging for Hotels.

An AI-powered platform for guest messaging, staff collaboration, and housekeeping management in one app.

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Kipsu

The industry leader in Real-Time Engagement.

Connects hospitality and service organizations with their customers through texting and other digital messaging channels.

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Whistle for Cloudbeds

The top-rated guest messaging platform for hotels.

A guest messaging platform, now part of Cloudbeds, that unifies property communications and enhances the guest experience.

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Canary Technologies

The #1 Guest Experience Platform

A suite of tools to manage the entire guest journey, from pre-arrival to post-departure.

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LoungeUp

The all-in-one platform to manage the entire guest journey

A guest relationship management platform for hotels and vacation rentals.

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Whistle for Cloudbeds

The #1 Rated Guest Messaging Platform

A guest messaging platform for hotels and vacation rentals.

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HelloShift

Modern Messaging for Hotels

A messaging platform for hotels to manage guest communication and staff collaboration.

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Envoy

The workplace platform that gets everyone on the same page.

A workplace platform for managing visitors, deliveries, and booking desks and rooms.

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Zkipster

The World's Leading Guest Management Platform for Live, Virtual, and Hybrid Events.

Guest list and check-in software for high-profile events, focusing on security and guest experience.

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SwipedOn

The smartest visitor management system.

An intuitive visitor and employee management system for offices, known for its ease of use and contactless sign-in.

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Customer Alliance

More reviews. More revenue.

A guest experience and online reputation management solution for the hospitality industry.

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AskNicely

The #1 Rated Experience Management Platform for Service Businesses.

A customer feedback platform that helps businesses improve customer experience and empower their frontline teams.

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InMoment

The leader in improving experiences.

An experience improvement (XI) platform combining data, technology, and expertise.

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Guestmeter

Guest Feedback Management Software For Hospitality Industry.

A tool for collecting on-stay and post-stay feedback to prevent negative reviews.

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Whistle

The #1 Rated Guest Messaging Platform.

A guest messaging platform that helps hotels communicate with guests in real-time.

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Oaky

The #1 Upselling Platform for Hotels

A hyper-personalized upselling platform that helps hotels maximize profit and enhance the guest experience.

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Mews

The Hospitality Cloud

A modern, cloud-based Property Management System (PMS) designed to simplify and automate all hotel operations.

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Operto

Automate your operations, enhance your guest experience.

A platform that automates guest entry, operations, and experiences for hotels and short-term rentals.

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ALICE Platform (Actabl)

The comprehensive hospitality intelligence solution.

An all-in-one hotel operations platform that connects departments and streamlines service delivery, including guest messaging.

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Chekin

Automate the entire check-in process, from the booking confirmation to the check-out.

A platform that automates guest registration, ID verification, and communication for vacation rentals and hotels.

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GoMoment (Ivy)

Meet Ivy, your 24/7 hotel text concierge.

An AI-powered smart concierge and guest communication platform for hotels.

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ALICE Platform

The All-in-One Platform for Hotel Operations & Guest Services

A platform to connect all hotel departments and manage staff work and guest communication.

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GoMoment

AI Concierge for Hotels

An AI-powered concierge platform for hotels.

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Quore

The Hospitality Operations Platform

A platform to manage hotel operations and staff communication.

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Proxyclick by Eptura

Create a welcoming, secure, and compliant visitor experience.

An enterprise-level visitor management system focused on security, compliance, and multi-location management.

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iLobby

Facility & Visitor Management for the Enterprise.

A highly secure visitor and facility management platform for regulated and complex environments.

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ALICE by Actabl

The All-in-One Platform to Manage Your Hotel.

A hotel operations platform that connects departments and elevates the guest experience, including check-in.

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Bizzabo

The Event Experience Operating System.

An event experience platform for managing virtual, in-person, and hybrid events.

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Mews

The hospitality cloud that powers remarkable experiences.

A modern, cloud-based property management system (PMS) designed to automate hotel operations.

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Operto

Powering the next generation of accommodations.

A property automation and guest experience platform for hotels and vacation rentals, specializing in smart locks.

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Revinate

The Guest Data Platform for Hospitality.

A guest data platform that combines guest feedback, marketing, and CRM for the hospitality industry.

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HappyOrNot

The global leader in instant experience feedback.

Provides physical smiley-faced terminals and digital solutions for instant guest feedback.

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Podium

The messaging platform for local businesses.

An interaction management platform that helps local businesses connect with customers and manage their online reputation.

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Reputation

The Reputation Experience Management Platform.

A platform for managing online reputation, reviews, and customer experience.

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Mews

The Hospitality Cloud.

A cloud-native property management system (PMS) designed to simplify and automate hotel operations.

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Cloudbeds

The Hospitality Management Platform

An all-in-one hospitality management suite that combines a PMS, channel manager, and booking engine.

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Roomdex

The Leader in Automated Upselling

An automated upselling platform that helps hotels increase profitability and enhance the guest experience.

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ALICE by Actabl

The All-in-One Platform for Hotel Operations

A hotel operations platform that connects all departments and empowers staff to deliver exceptional service.

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Experience Hotel

The CRM for Hotels

A CRM and email marketing platform designed to help hotels increase direct bookings and guest loyalty.

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SiteMinder

The World's Leading Open Hotel Commerce Platform

An open hotel commerce platform that provides hotels with a comprehensive suite of tools to sell, market, and manage their property.

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Wishbox

Guest Experience Platform

A guest experience platform that helps vacation rental hosts and hoteliers automate communication and increase revenue.

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Intelity

The #1 Guest Experience Platform for Hotels.

A comprehensive platform offering mobile check-in, digital keys, in-room tablets, and guest messaging for luxury hotels.

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TrustYou

All-in-one guest experience platform.

A platform that helps hotels manage guest feedback, reputation, and communication to improve the guest experience.

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Guesty

The ultimate property management platform for short-term rentals.

An end-to-end platform for short-term rental managers, featuring a PMS, channel manager, and a unified inbox for guest communication.

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Revinate

The Guest Data Platform for Hotels

A platform to manage guest data and communication for hotels.

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TrustYou

The All-in-One Guest Experience Platform

A platform to manage guest feedback and communication for hotels.

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ReviewPro

The Leading Guest Experience Platform

A platform to manage guest feedback and online reputation for hotels.

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Zingle

The Leading Customer Engagement Platform

A messaging platform for businesses to communicate with their customers.

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Knowcross

The Global Leader in Hotel Operations Software

A platform to manage hotel operations and guest services.

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Splash

Event marketing software for memorable events.

An event marketing platform that helps teams design and execute branded event experiences, including check-in.

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Cloudbeds

The Hospitality Management Platform.

An all-in-one hospitality management suite that includes a PMS, channel manager, and booking engine.

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Chekin

Automate the entire check-in process. From the booking confirmation until the check-out.

A tool that automates the entire guest check-in process, including legal compliance and remote access.

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TrustYou

The all-in-one guest experience platform.

A guest feedback platform that helps hotels collect, analyze, and market guest feedback.

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Medallia

The Leader in Experience Management.

Capture and analyze guest feedback across every touchpoint to improve the guest experience.

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GetFeedback

The agile customer experience solution.

A customer feedback platform by SurveyMonkey, designed for Salesforce integration.

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Clarabridge

Turn every customer conversation into an insight.

A conversational analytics platform for understanding customer feedback.

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Yext

The Answers Platform.

A platform for managing business listings, reviews, and creating search experiences.

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Benbria (Loop)

The Real-Time Customer Experience Platform.

An omnichannel messaging and feedback platform for real-time issue resolution.

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Cloudbeds

The Hospitality Management Platform.

An all-in-one hospitality management platform that includes a PMS, channel manager, booking engine, and guest engagement tools.

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TrustYou

The All-in-One Guest Experience Platform

A guest feedback platform that helps hotels listen to, manage, and act on guest feedback.

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Revinate

The Guest Data Platform

A guest data platform that helps hotels drive direct revenue and build stronger guest relationships.

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Medallia Zingle

Engage customers in real time on their preferred messaging channels.

A real-time guest engagement platform for the hospitality industry, enabling two-way messaging across SMS, WhatsApp, and more.

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Hostfully

Award Winning Vacation Rental Software.

A property management platform (PMP) and digital guidebook solution for short-term rental managers.

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ReviewPro

Leading Guest Experience Platform for the hospitality industry.

Part of Shiji Group, this platform offers online reputation management, guest surveys, and guest messaging.

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INTELITY

The Platform for Guest Experience and Staff Management

A platform to manage the guest experience and staff operations for hotels.

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Cvent OnArrival

The industry's leading onsite solution for event check-in and badge printing.

An enterprise-grade solution for managing event check-in, badge printing, and session tracking for large events.

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Eventbrite Organizer

Manage your event and check in attendees.

A mobile app for event creators on Eventbrite to track sales, manage attendees, and handle check-in.

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ReviewPro

The Guest Experience Platform.

A guest experience platform that helps hotels manage their online reputation and improve guest satisfaction.

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Qualtrics CustomerXM

The ultimate customer experience management software.

An advanced platform for collecting, analyzing, and acting on customer feedback.

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SurveyMonkey

Powering the curious.

A popular online survey tool that can be used for guest feedback.

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Forsta

The Human Experience Platform.

A comprehensive experience and research technology platform.

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Qualtrics

The Leader in Customer Experience.

A leading experience management platform that helps businesses manage the four core experiences: customer, employee, product, and brand.

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Benbria

The Leader in Customer Experience and Engagement Solutions

A platform for businesses to collect customer feedback and engage with them in real-time.

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Alida

The Total Experience Management (TXM) Platform.

A platform that combines customer, employee, product, and brand experience management.

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Benbria

The Real-Time Customer Experience Platform.

A customer experience platform that helps businesses in various industries, including hospitality, to engage with customers in real-time.

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Guestline

The All-in-One Hospitality Platform

A comprehensive suite of cloud-based solutions for the hospitality industry, including PMS, distribution, and guest engagement.

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Benbria (Loopon)

Omni-channel customer experience and engagement solutions.

A platform offering real-time messaging, customer feedback surveys, and on-demand service requests.

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Nor1

Oracle Hospitality Nor1 Solutions

An upselling and merchandising platform from Oracle that helps hotels increase revenue and guest satisfaction.

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RueBaRue

Guest Guides, Texting, and Operations Made Easy.

A guest communication platform for vacation rental managers that streamlines communication and automates operations.

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GuestTalk

Transforming the way hotels engage with their guests & staff.

A guest communication and engagement platform designed to enhance the guest experience for hotels and other hospitality businesses.

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