Contact Center AI

Level AI

The Real-Time Agent Assist Solution.

AI-powered real-time agent assist and contact center quality assurance.

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Balto

The #1 Real-Time Guidance Platform.

AI-powered real-time guidance for contact center agents.

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Cresta

The Real-Time Intelligence Platform for the Contact Center.

An AI-powered platform that provides real-time intelligence to contact center agents and managers.

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Tidio

A new era of customer service.

A customer service platform with live chat, chatbots, and email marketing for small and medium businesses.

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UJET

The world's most advanced contact center.

A cloud-native contact center platform that unifies customer data and interactions.

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Observe.AI

The Conversation Intelligence Platform for Contact Centers.

AI-powered conversation intelligence and quality management for contact centers.

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Intercom

The AI Customer Service Platform.

A customer communications platform that helps businesses build better relationships with their customers.

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Talkdesk

The AI-powered contact center for a new era of customer experience.

A cloud-based contact center platform that uses AI to improve customer interactions.

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Dialpad

The AI-powered customer intelligence platform.

A cloud communication platform that combines voice, video, messaging, and contact center in one application.

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Freshdesk

Customer service software by Freshworks.

An omnichannel helpdesk ticketing system that helps businesses provide great customer support.

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Nextiva

The #1 rated business phone system.

A unified business communications platform that provides phone, video, and team messaging services.

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Google Cloud Contact Center AI

Transform your contact center with AI.

A suite of AI tools from Google Cloud to enhance contact center operations.

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NICE CXone

The World's #1 Cloud Customer Experience Platform.

A unified cloud platform for managing customer experiences across all channels.

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Genesys Cloud CX

The all-in-one, AI-powered experience orchestration platform.

A comprehensive cloud contact center platform for orchestrating customer and agent journeys.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Aircall

The cloud-based phone system for modern business.

A cloud-based phone system and call center software that integrates with popular CRM and helpdesk tools.

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Twilio Flex

The programmable contact center platform.

A fully programmable contact center platform that allows businesses to build their own unique customer experiences.

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Five9

The Intelligent Cloud Contact Center.

A cloud-based contact center solution that empowers agents to deliver exceptional customer experiences.

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LivePerson

The Enterprise Conversational AI Cloud.

A conversational AI platform that helps businesses connect with customers on their preferred messaging channels.

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Amazon Connect

Easy-to-use, AI-powered cloud contact center.

A cloud-based contact center service from Amazon Web Services (AWS) that is easy to set up and manage.

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Vonage

The Communications Platform for a new generation of business.

A cloud communications platform that provides unified communications, contact center, and communications APIs.

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8x8

The world's first eXperience Communications Platform.

An integrated cloud communications platform that combines unified communications, contact center, and video meetings.

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Avaya

Experiences that matter.

A global leader in contact center and unified communications solutions.

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Cisco Contact Center

Create connected customer journeys.

A comprehensive portfolio of contact center solutions from Cisco, available on-premises, in the cloud, or as a hybrid model.

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RingCentral

Your world of communication. All in one place.

A leading provider of cloud-based communications and collaboration solutions for businesses.

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